Support

We read every message and reply as quickly as we can.

Email us

For all questions, bug reports, account help, or feedback, email .

To help us help you faster, please include:

  • The email address on your account
  • Your device (iPhone model / iOS version, or browser)
  • What you were trying to do and what happened instead
  • A screenshot if you have one

Common questions

How do I delete my account?

Open the app, go to Profile, scroll to the bottom, and tap Delete account. Deletion is immediate and removes your progress, conversations, and saved gremlins. You can also email from the address on your account and we’ll handle it.

I forgot my password

On the login screen, tap Forgot password? and we’ll email you a reset link. If the link doesn’t arrive, check your spam folder, then email .

How do I turn reminders on or off?

Open Profile → Reminders. From there you can enable or disable the daily morning and evening reminders. If iOS notifications are off, the row will deep-link you into Settings.

I want to flag something the AI said

If the AI sent a response that felt harmful, inappropriate, or wrong, email with the date and approximate time of the conversation, the practice you were doing (Morning Play, Evening Play, Mind Gym, etc.), and what the AI said — a screenshot is great if you have one. We read every message we receive and use it to improve the experience.

Health & safety

Your Life, the Game is a self-guided wellness tool. It is not medical advice, therapy, diagnosis, or treatment, and it is not a substitute for professional mental-health care.

If you are in crisis or thinking about harming yourself, please contact your local emergency services. In the US, you can reach the Suicide & Crisis Lifeline by calling or texting 988.

Legal

Privacy Policy · Terms of Use

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